Most of this week was pretty standard work. However, one incident stood out that fit
perfectly with what I’ve studied during my year in CRES. I finally had an opportunity to test my
mediation skills. A conflict occurred
between a manager, two athletes, and a gym owner. The conflict centered on both sides being
skeptical about the other person’s motives.
Since the conflict involved the transfer of money raised for an amateur
fighter’s travel, tempers were heated. I
volunteered to sit with the three people involved and followed a modified
format of the mediation procedure we learned in our CRES classes. The most important part of the process was the
act of sitting all of the parties in the same room and allowing uninterrupted
time. A lot of the misunderstanding stemmed
from miscommunication. Although at the
end all the sides left with lower tension between them, a sense of distrust
still existed. I wonder if there was
more I could have done to help with that aspect. My supervisor commented that I did well and I
can’t except to solve every issue completely.
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